Customer Relations Manager (4352)

Location: Melton

Details: Expanding property developers requires an experienced Customer Relations Manager with exceptional communication skills, ideally with NHBC Standard knowledge. Duties include:

• Liaise with the customer care team regarding customer escalation matters
• Carry out customer property inspections when queries / issues have been escalated
• Attend NHBC resolution meetings at customer properties as the company representative
• Confirm trades required and time allowed for each job
• Look after stock plots / carry out familiarisation visit with new owner when sold
• Write reports / action plans etc following inspection visits

Applicants will have a full driving licence and own vehicle due to the nature of the role.

Salary: Competitive

---

Property Manager (4339)

Location: Ipswich

Details: A well established, independent property company is looking for a passionate, committed and hard working Property Manager to deal with all duties relating to their substantial portfolio of managed properties. Property, estate agency or lettings & management experience essential.

Duties include:

• Handle your own workload, keep on top of any issues and prioritise jobs as necessary whilst constantly liaising with maintenance personnel.
• Assist tenants with maintenance issues
• Complete deposit returns
• Assist with paperwork as required
• Ensure all property maintenance checks are up to date/in hand
• Carry out property inspections
• Ensure all systems are kept up to date
• Carry out key audits as required

Applicants will be professional, confident, well-presented and have excellent communication skills; both written and verbal.

This is an extremely busy role and needs someone who is highly motivated, able to multi-task and work effectively under pressure.

Applicants must have held a full driving licence for at least 12 months due to the nature of the role.

Hours: 37.5 hours including Saturdays

Salary: Negotiable, depending on experience

---