Customer Care Coordinator

Location: Nr Woodbridge

Details: Thriving business near to Woodbridge seeks an experienced Customer Care Coordinator to join their busy and expanding team.

Applicants will ideally have previous experience of working in new build property development, and have knowledge of NHBC warranty and standards.

Duties include:

• Delivering a warranty service to customers
• Liaise with, and instruct contractors and in-house teams
• Be the primary interface with customers on all matters arising from warranty
• Scheduling and managing jobs
• Dealing with contra charging and complaint handling
• Liaising with consultants, service agents, product providers and contractors to ensure the preparation and delivery of resolutions
• Provide team training

Hours: 8.30am – 5.30pm, Monday to Friday

Competitive salary + parking

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Estate Foreman

Location: Nr Stowmarket

Details: A position has arisen for an Estate Foreman to lead the Estates Department in the maintenance of a significant portfolio of residential and agricultural buildings, as well as two Grade 1 primary dwellings.  The successful applicant will be able to demonstrate:

• Relevant practical experience in property maintenance including general building work and basic plumbing
• Instructing contractors and attending to site health and safety.
• Knowledge of managing a maintenance budget
• Building and maintaining good relationships with residential and agricultural tenants.

The position will also include a wide variety of other tasks, usually associated with a traditional agricultural estate.

In house and external training will be given where needed, to enable a high standard of workmanship and professionalism to be achieved.

Hours: 7.30am – 4.30pm, Monday to Friday

Salary:  A generous financial package will be offered to the successful applicant, including accommodation if necessary.

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Resourcer

Location: Woodbridge

Details: Excellent opportunity to join an expanding specialist recruitment company as a Recruitment Resourcer/Consultant with development prospects. Applicants will ideally have some exposure to the industry or have previous commercial sales experience.

Duties include:

• CV searching via various job boards and social media outlets
• Matching candidates to jobs
• Conducting initial telephone interviews, and assisting with the recruitment and selection process
• Setting up networks and developing relationships with candidates
• All associated admin – sending correspondence, setting up meetings, updating systems etc.

Applicants will have a professional manner, take an innovative approach to candidate searching, and have the ability to confidently communicate with candidates and clients alike. Training provided and progression opportunities available.

Parking available on site.

Salary: Basic £18-20k + commission

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Plant Desk Administrator

Location: Ipswich outskirts

Details: Established company requires an experienced administrator to join their busy plant hire team. Duties include:

• Processing new hire contracts
• Scanning/filing delivery notes and matching to hire contracts
• Maintaining hire software re machines/hire fleet
• Scanning all certificates/machine paperwork for hire fleet
• Liaising with customers/insurance brokers to ensure correct cover is in place for hire customers

Hours: 8:30 to 17:30, Monday to Friday

Salary: Negotiable

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Purchase Ledger Clerk

Location: Kesgrave

Details: Established company based in Kesgrave seeks an experienced Purchase Ledger Clerk to join a busy accounts department. Reporting to the FD, duties include:

• Processing Purchase Ledger accounts for a company within the group using Sage 200
• Invoicing, scanning and inputting
• End of month statement reconciliation
• Payment runs – BACS run, generating reports
• Handling queries or issues that might arise

Applicants will have excellent numerical experience within an accounts department.

Hours: 8.30am – 5.30pm, Monday to Friday

Salary: Negotiable

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Complaint Handler / Customer Care Coordinator

Location: Melton

Details: Thriving business near to Woodbridge seeks an experienced complaint handler to join a busy and expanding team.

Applicants will ideally have previous experience of working in new build property development and knowledge of NHBC warranty and standards.

Duties include:

• Be the primary interface with customers on all complaints arising from warranty
• Delivering a warranty service to customers
• Liaise with, and instruct contractors and in-house teams
• Liaising with consultants, service agents, product providers and contractors to ensure the preparation and delivery of resolution

Hours: 8.30am – 5.30pm, Monday to Friday

Competitive salary + parking

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